Penang Airport Passenger Guides
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The passenger terminal consists of two levels, with the ground level being
used for arrivals and the upper level being used for departures. Sky bridged
connect the two levels and passengers can walk to board their planes.
Arrival Hall
The arrival hall for Penang International Airport is basically a single, long
and narrow concourse with about a dozen sky bridges; most planes dock at the
terminal and use these bridges. However, smaller planes will park off one end,
from where you’ll have to walk across the outdoor tarmac to get to the terminal.
Domestic and international passengers (arriving or departing) utilise the main
concourse while international passengers are directed to immigration counters on
the lower level.
Meanwhile, baggage claim counters are a short walk behind immigration, after
which is customs and the main arrival hall.
Departure Hall
The departure hall is located on the first floor. There are screens beside each
main entryway denoting counters where you can check-in for your flight.
Passengers go through a security screening (metal detection and baggage
scanning) to access the check-in counters.
The domestic and international gates are beside each other at the far end of the
terminal – only passengers with tickets are allowed beyond this point. After
these gates, international passengers have to pass through immigration and all
passengers will go through a second security screening before gaining access to
the departure lounge.
You can check for more information on the facilities available in Penang
International Airport in Airport Facilities
page.
Contact Information
Penang International Airport
11900 Bayan Lepas
Pulau Pinang
Malaysia
Tel : +604 252 02 52
Fax: +604 643 53 39
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